Your privacy at LC Industries
Privacy and Compliance
4500 Emperor Blvd.
Durham, NC 27703
What information do we collect?
Personal Information means any information that may be used to identify an individual or business, including, but not limited to names, phone numbers, physical mailing addresses, email addresses, locations, credit information, credit card information, social security numbers, other contact information, or other information describing an individual.
Non-Personal means information that does not specifically identify an individual or business, but includes information from you, such as your browser type, the URL of the previous website you visited, your Internet service provider (ISP), operating system, and your Internet protocol (IP) Address. Non-Personal Information is not typically used to personally identify you.
LC Industries gathers Personal Information from you in order to provide superior service, communicate offers on merchandise and services which we believe will be of interest to you, customize our communications to you, administer our business, and improve your shopping experience. The following are examples of the types of information we collect:
- We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.
- When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
- We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.
How do we use your information?
We ask you for certain kinds of Personal Information in order to provide you with the services you request and to process and deliver your order. We may also use your Personal Information to provide you with customized communications and keep you updated on the latest offers and promotions that may interest you. We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To allow us to better service you in responding to your customer service requests.
- To quickly process your transactions
- To administer a contest, promotion, survey or other site feature.
- If you have opted-in to receive e-mail from us, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us. You can opt out of email communication at any time.
How do we protect visitor information?
We implement a variety of security measures to maintain the security of your Personal Information. Your Personal Information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your Personal Information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.
Do we use "cookies"?
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer or Firefox) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you will not have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.
How do we store credit card information?
Credit card information is used only for payment processing and fraud prevention. Credit card information and other sensitive personal information required to process a credit decision is not used for any other purpose by LC Industries or our financial services providers and will not be kept longer than necessary for providing the services, unless you ask us to retain your credit card information for future purchases.
Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your Personal Information unless we provide you with advance notice, except as described below. The term "outside parties" does not include LC Industries. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your Personal Information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
However, Non-Personal Information may be provided to other parties for marketing, advertising, or other uses.
LC Industries follows generally accepted industry standards to protect the Personal Information submitted to LC Industries. Wherever your Personal Information may be held within LC Industries or on its behalf, LC Industries takes reasonable and appropriate steps to protect the Personal Information that you share with us from unauthorized access or disclosure. Those steps include limiting access to the Website database, establishing penalties for violating this Policy, and enforcing those penalties. ] LC Industries has also put in place appropriate physical, electronic, and managerial procedures to safeguard and secure Personal Information collected.
LC Industries may from time to time use third parties to provide content or deliver services, such as but not limited to e-commerce technology. LC Industries follows generally accepted industry standards in selecting these third parties, but does not have ultimate control over the security measures used by those third parties.
Moreover, no method of transmission over the Internet or storage of information is guaranteed secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Access to and use of password protected and/or secure areas of the website is restricted to authorized users only. Unauthorized individuals attempting to access these areas of the Website may be subject to criminal prosecution or civil damages.
How can you opt-out, remove or modify information you have provided to us?
To modify your e-mail subscriptions, please let us know by modifying your preferences in the "My Account" section. Please note that due to email production schedules you may receive any emails already in production. You can also opt out of future emails by following the "unsubscribe" link found on any emails sent by LC Industries. Please allow 2-4 weeks for processing of your request.
To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.
Third party links
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).
The Website is not currently structured nor intended for users under 13 years of age. Accordingly, LC Industries will not knowingly collect or use any Personal Information from children that LC Industries knows to be under the age of 13.
LC Industries fully supports protecting the privacy needs of children and encourages parents to actively participate in their childrens online activities and interests. For information about the Childrens Online Privacy Protection Act, visit the Federal Trade Commission web site: www.ftc.gov.
Questions and feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue. For more about our privacy at LC Industries, please call us at 919.596.8277, or email us, including your name and mailing address, at firstname.lastname@example.org. Along with respecting your privacy, LC Industries diligently strives to keep your personal information safe and secure.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.
California Civil Code sections 1798.83-1798.84
California Civil Code sections 1798.83-1798.84 give California residents the right to ask us for a notice describing the categories of Personal Information we share with affiliated companies or third parties for their direct marketing purposes. The notice will identify the categories of information shared and will include a list of the third parties and affiliates with which it has been shared, along with their names and addresses. Please allow 30 days for a response. If you are a California resident and would like a copy of this notice, please submit a written request to the email or postal mail address contained at the beginning of this document.